CX Create / Flow CX Create Password Change/Reset

User account passwords can easily be changed or reset in CX Create.

*Only supervisors and administrators will have the necessary permissions for editing passwords. If a user with only agent permissions requires a password change or reset, the following steps will need to be completed by their supervisor.

1. Log in to your CX Create cluster
   
   
2. In the left-hand navigation bar, click Administration, then click Users
   
   
   
3. On the User Management page, scroll or search for the user account you wish to edit.
4. Once the account has been located, click the key icon to the right
   
5. Enter the New password, then enter it again to confirm
   
   For secure logins, have the user type the password themselves.
   
   
6. Click Update to save the password and close the pop-up.