Viewing External Audit Data in CX Explore

Select data from External Audit sessions can be viewed in CX Explore. Adding these dimensions and/or measures to existing or new Looks is simple.*

*For more information on CX Explore, check out the tutorials in our CX Explore Help Center by clicking here.

The data for all External Audits can be found in the Coral [Clientname] Model.

• Click Audits to explore
  
  
  

The following categories are available:

• Click on any of the above sections to view a list of dimensions/measures available in each.

Helpful Tips:

• The Star Rating (1-5) that was assigned during the audit appears in CX Explore as a numerical value
  
  • A 3-star Rating
    
  • Is equal to a Score of 3.00