Omnichannel
- Kathleen Glica
Owned by Kathleen Glica
Last updated: Jul 01, 2019
| Title | Creator | Modified | |
|---|---|---|---|
| Creating an Omnichannel Campaign | Kathleen Glica | Jun 27, 2019 | |
| Viewing Omnichannel Session Data in CX Explore | Kathleen Glica | Jun 19, 2019 | |
| Omnichannel Session Transfers | Kathleen Glica | Jun 19, 2019 | |
| Customizing the Widget on a Webchat Campaign | Kathleen Glica | Jun 19, 2019 | |
| Configuring Mailgun for Email Campaigns | Kathleen Glica | Jun 19, 2019 | |
| Adding Dispositions to an Omnichannel Campaign | Kathleen Glica | Jun 19, 2019 | |
| Creating an Omnichannel Program | Kathleen Glica | Jun 19, 2019 | |
| Adding FAQs to an Omnichannel Campaign | Kathleen Glica | Jun 19, 2019 | |
| Omnichannel Messaging: Supervisor Dashboard | Kathleen Glica | Jun 19, 2019 | |
| Omnichannel Messaging: Agent View | Kathleen Glica | Jun 19, 2019 |
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