Title: Omnichannel  
Owner: Kathleen Glica
Creator: Kathleen Glica May 08, 2019
Last Changed by: Kathleen Glica Jul 01, 2019
Tiny Link: (useful for email) https://singlecomm.atlassian.net/wiki/x/HACWL
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**Legacy SingleComm Service Desk (1)
    Page: Omnichannel Session Transfers
Hierarchy
Children (11)
    Page: Omnichannel Messaging: Agent View
    Page: Omnichannel Messaging: Supervisor Dashboard
    Page: Creating an Omnichannel Program
    Page: Creating an Omnichannel Campaign
    Page: Adding FAQs to an Omnichannel Campaign
    Page: Adding Dispositions to an Omnichannel Campaign
    Page: Configuring Mailgun for Email Campaigns
    Page: Configuring Channels for an Omnichannel Campaign
    Page: Customizing the Widget on a Webchat Campaign
    Page: Omnichannel Session Transfers
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