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SC-ACD

SC-ACD

Owned by Emily Call (Unlicensed)
Last updated: Mar 20, 2023

 

User Personas:

ACD Admin

ACD Supervisor

ACD Agent

 

 

TitleCreatorModified
[ACD] Ability ManagementKathleen GlicaAug 07, 2024
[ACD] Access Control Entry ManagementKathleen GlicaJun 26, 2024
[ACD] Access Control List ManagementKathleen GlicaJul 08, 2024
[ACD] Activity Monitor PanelKathleen GlicaJul 08, 2024
[ACD] Adding Business Hours to a CampaignKathleen GlicaAug 03, 2024
[ACD] Adding New Records to an Existing Leads SheetKathleen GlicaAug 09, 2024
[ACD] Adding Script Wrappers to a CampaignKathleen GlicaJul 17, 2023
[ACD] AdministratorKathleen GlicaSept 16, 2023
[ACD] Advanced Sheet ManagementKathleen GlicaJul 06, 2024
[ACD] AgentKathleen GlicaSept 16, 2023
[ACD] Agent ActivityKathleen GlicaJul 31, 2024
[ACD] Agent ManagementKathleen GlicaJul 20, 2024
[ACD] Agent Management DashboardKathleen GlicaJul 20, 2024
[ACD] Agent Status ReportKathleen GlicaJul 24, 2024
[ACD] Assigning Attributes and Agents to a CampaignKathleen GlicaAug 05, 2024
[ACD] Assigning Media Agency Access PermissionsKathleen GlicaJun 17, 2024
[ACD] Assigning Program-Level PermissionsKathleen GlicaJul 01, 2023
[ACD] Basic Sheet ManagementKathleen GlicaJul 06, 2024
[ACD] Blocked NumbersKathleen GlicaJul 18, 2024
[ACD] Call Handling ReportKathleen GlicaJul 24, 2024
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