SingleSource of Truth
This is where we will be adding all content that will eventually make up our SSOT - It may or may not always live here but with the Google integration, we are able to access meeting recordings and anything else that has been saved and shared. Also, linking documents from previous help desk that have been deemed applicable.
Welcome to our new knowledge base space
A knowledge base is a shared resource that your whole team can use and contribute to.
Use it to build a wiki, create content to deflect help-desk requests, or for anything else where you want to quickly create lots of pages without worrying about organization and structure.
To start, you might want to:
Customise this overview using the edit icon at the top right of this page.
Create a new page by clicking the + in the space sidebar.
Tip: Make it easier for your team to find what they're looking for by adding labels to your pages so they appear when you Browse by topic below
Search this space
Frequently used articles
Highlight important documentation.
Need more help?
Link to resources such as your service desk, questions and answers or a forum.
List contacts for getting additional help.
Browse by topic
NEED INSPIRATION?
Check out this guide on how to use Confluence as a Knowledge base