[SOP] How to RespOrg

In the North American Numbering Plan, a RespOrg (a contraction for responsible organization) is a company that maintains the registration for individual toll-free telephone numbers in the distributed Service Management System/800 database.

When the client requests a RespOrg change in zendesk, two pieces of information are needed:

• LOA: letter of Authorization

• list of numbers to transfer control

Once received, the documents are sent to (Ops) for document completion. when the letter of authorization is complete it is returned to the client via zendesk ticket