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SingleComm Knowledge Base 2.0
SC ACD Articles
Omnichannel
Creating an Omnichannel Campaign
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Kathleen Glica
Kathleen Glica
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Configuring the SingleComm Messaging Client is simple. This article will outline Step 2:
Creating a Campaign
.
What is a Campaign?
Creating the Campaign
Assigning Agents to the Campaign
Configuring the Number of Concurrent Sessions
...
For more information on what the Agent can do/see, click
here
.
To view the next step in the process, Adding FAQs, click
here
.
General
Content
Integrations
{"serverDuration": 147, "requestCorrelationId": "6d86436af7c8403bb0af627659ab2a09"}