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Kathleen Glica

Kathleen Glica

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  • Click Omnichannel Setup in the left-hand navigation bar
     

  • It will default to the Programs tab
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  • Click  +New Program
  • On the Create a new Omnichannel program pop-up

    • Program Name: the label for your messaging program [required]
    • Click Create Program 

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*The most recently created program will appear at the top of the Programs list.

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