Title: [ACD] Assigning Attributes and Agents to a Campaign  
Owner: Kathleen Glica
Creator: Kathleen Glica Jul 17, 2023
Last Changed by: Samantha Ahmed Jun 10, 2025
Tiny Link: (useful for email) https://singlecomm.atlassian.net/wiki/x/AYD9r
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Client Help Desk (1)
    Page: [ACD] Rank Based Routing
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Time Editor  
Jun 10, 2025 19:27 Samantha Ahmed View Changes
Aug 05, 2024 21:39 Kathleen Glica View Changes
Aug 03, 2024 18:05 Kathleen Glica View Changes
Aug 03, 2024 16:53 Kathleen Glica View Changes
Jul 17, 2023 20:19 Kathleen Glica  
Outgoing Links
Client Help Desk (12)     Page: [ACD] Skills Based Routing
    Page: [ACD] Call Parking Lot
    Page: [ACD] Creating a Program
    Page: [ACD] Assigning Attributes and Agents to a Campaign
    Page: [ACD] Outbound Dialer Tab Options
    Page: [ACD] Adding Script Wrappers to a Campaign
    Page: [ACD] Setting Up Transfers for a Campaign
    Page: [ACD] Creating a Campaign
    Page: [ACD] Using Agent Screen Capture (for Agents)
    Page: [ACD] Rank Based Routing
    Page: [ACD] Configuring the IVR for Campaigns
    Page: [ACD] Number Management for Campaigns