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This articles assumes that the script and commflow have already been created.
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1. Configure the Script
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This article assumes that all other fields have already been mapped. For step-by-step instructions on mapping, click here.
- In CX Create, locate the commflow and click to access it
- Click Edit
- Click the Session fields tab
- Clicking Auto add script fields, then choosing the script name on the pop-up will pick up any additional non-standard fields (in this case the DispoMode Text Input field that was just added).
*As mentioned, the DispoMode Constant Field is being added to an existing script. Ideally, it would be added during script creation, and mapped as part of the initial process. - Click Update to save and close the pop-up
- Click Update on the Session Fields tab
- Clicking Auto add script fields, then choosing the script name on the pop-up will pick up any additional non-standard fields (in this case the DispoMode Text Input field that was just added).
- Click to access the CommFlow Graph
- Click the wrench icon to access the script node settings
- Click Add new map to manually select the additional field
*Depending on the setup of your script, you may or may not see other fields listed here. If your script contains all Standard and/or Custom-Standard fields, then this pop-up will be empty. - Select DispoMode from the Source dropdown (the Session Field will auto-populate)
- Click Save to save and close the pop-up
- Save, then Close the CommFlow Graph
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