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User account passwords can easily be changed or reset in CX Create.

*Only supervisors and administrators will have the necessary permissions for editing passwords. If a user with only agent permissions requires a password change or reset, the following steps will need to be completed by their supervisor.

1. Log in to your CX Create cluster
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2. In the left-hand navigation bar, click Administration, then click Users
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3. On the User Management page, scroll or search for the user account you wish to edit.
4. Once the account has been located, click the key icon to the right
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5. Enter the New password, then enter it again to confirm
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   Image AddedFor secure logins, have the user type the password themselves.
   
   
6. Click Update to save the password and close the pop-up.
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