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sc-acd

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[ACD] Adding Business Hours to a Campaign (SingleSource of Truth)
Oct 28, 2023 • Kathleen Glica
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[ACD] Using Agent Screen Capture (for Agents) (SingleSource of Truth)
Oct 06, 2023 • Kathleen Glica
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[ACD] Configuring Agent Screen Capture/Video Recording (for Supervisors) (SingleSource of Truth)
Oct 06, 2023 • Kathleen Glica
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[ACD] Quality Assurance (SingleSource of Truth)
Oct 06, 2023 • Kathleen Glica
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[ACD] Configuring Dynamic Destination Transfers (SingleSource of Truth)
Sept 18, 2023 • Kathleen Glica
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[ACD] Assigning Attributes and Agents to a Campaign (SingleSource of Truth)
Jul 17, 2023 • Kathleen Glica
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[ACD] Adding Script Wrappers to a Campaign (SingleSource of Truth)
Jul 08, 2023 • Kathleen Glica
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[ACD] Configuring the IVR for Campaigns (SingleSource of Truth)
Jul 07, 2023 • Kathleen Glica
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[ACD] Number Management for Campaigns (SingleSource of Truth)
Jul 04, 2023 • Kathleen Glica
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[ACD] Creating a Campaign (SingleSource of Truth)
Jul 04, 2023 • Kathleen Glica

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